.cd{min-height:100vh;background:var(--paper);color:var(--ink);font:400 15px/1.5 Instrument Sans,system-ui,sans-serif}.cd *{box-sizing:border-box}.cd button,.cd input,.cd select,.cd textarea{font:inherit;color:inherit}.cd :focus-visible{outline:2px solid var(--ink);outline-offset:2px}.cd kbd{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 4px;border:1px solid;border-radius:4px;font:500 10.5px ui-monospace,SFMono-Regular,monospace;opacity:.55}.cd-top{position:sticky;top:0;z-index:30;background:var(--paper);border-bottom:1px solid var(--hairline)}.cd-top-in{max-width:1440px;margin:0 auto;display:flex;align-items:center;gap:22px;height:60px;padding:0 20px}.cd-brand{display:inline-flex;align-items:center;gap:12px;text-decoration:none;color:var(--ink);flex-shrink:0}.cd-brand img{width:112px;height:auto;display:block}.cd-brand span{border-left:1px solid var(--hairline);padding-left:12px;font:500 13px Instrument Sans,sans-serif;color:var(--mutedfg);white-space:nowrap}.cd-nav{display:flex;gap:4px}.cd-nav a{padding:7px 12px;border-radius:8px;font:500 14px Instrument Sans,sans-serif;color:var(--ink);text-decoration:none}.cd-nav a:hover{background:var(--muted)}.cd-nav a[aria-current=page]{background:var(--ink);color:var(--paper)}.cd-tally{margin-left:auto;display:flex;align-items:center;gap:12px;font-size:13px;color:var(--mutedfg);white-space:nowrap}.cd-tally b{font:600 15px Instrument Sans,sans-serif;color:var(--ink)}.cd-meter{width:120px;height:6px;border-radius:99px;background:var(--muted);overflow:hidden}.cd-meter i{display:block;height:100%;background:var(--navy);border-radius:99px}.cd-who{font-size:13px;color:var(--mutedfg)}.cd-who button{background:none;border:0;padding:0;text-decoration:underline;text-underline-offset:3px;cursor:pointer;color:var(--mutedfg)}.cd-banner{max-width:1440px;margin:12px auto 0;padding:0 20px}.cd-banner>div{display:flex;gap:10px;align-items:center;background:var(--muted);border-radius:10px;padding:10px 14px;font-size:14px}.cd-banner .dot{width:8px;height:8px;border-radius:99px;background:var(--mustard);flex-shrink:0}.cd-banner.live .dot{background:var(--sage)}.cd-banner.inbound>div{background:var(--navy);color:var(--paper)}.cd-main{max-width:1440px;margin:0 auto;padding:16px 20px 48px}.cd-lbl{font:500 11px/1.5 ui-monospace,SFMono-Regular,monospace;letter-spacing:.1em;text-transform:uppercase;color:var(--mutedfg);margin:0 0 6px}.cd-card{background:var(--card);border:1px solid var(--hairline);border-radius:10px}.cd-pad{padding:16px 18px}.cd-muted{color:var(--mutedfg)}.cd-err,.cd-small{font-size:13px}.cd-err{color:var(--brick)}.cd-row{display:flex;flex-wrap:wrap}.cd-btn,.cd-row{gap:8px;align-items:center}.cd-btn{display:inline-flex;justify-content:center;height:40px;padding:0 16px;border-radius:8px;border:1px solid var(--hairline);background:var(--card);cursor:pointer;font:500 14px Instrument Sans,sans-serif;text-decoration:none;color:var(--ink);white-space:nowrap}.cd-btn:hover:not(:disabled){background:var(--muted)}.cd-btn:disabled{opacity:.45;cursor:default}.cd-btn.primary{background:var(--mustard);border-color:var(--mustard);color:var(--ink)}.cd-btn.primary:hover:not(:disabled){background:#bc9541}.cd-btn.ink{background:var(--ink);border-color:var(--ink);color:var(--paper)}.cd-btn.ink:hover:not(:disabled){background:#000}.cd-btn.danger{background:var(--brick);border-color:var(--brick);color:var(--paper)}.cd-btn.lg{height:52px;padding:0 26px;font-size:16px}.cd-btn.sm{height:32px;padding:0 10px;font-size:13px}.cd-chip{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 9px;border-radius:99px;background:var(--muted);font-size:12px;white-space:nowrap}.cd-chip.strong{background:#dde3d9}.cd-chip.weak{background:#efdcd7}.cd-chip.dnc{background:var(--brick);color:var(--paper)}.cd-chip.cb{background:#f1e3bf}.cd-fit{width:8px;height:8px;border-radius:99px;flex-shrink:0;background:var(--hairline)}.cd-fit.strong{background:var(--sage)}.cd-fit.medium{background:var(--mustard)}.cd-fit.weak{background:var(--coral)}.cd-desk{display:grid;grid-template-columns:300px minmax(0,1fr) 360px;gap:16px;align-items:start}.cd-queue{position:sticky;top:76px;max-height:calc(100vh - 92px);display:flex;flex-direction:column;overflow:hidden}.cd-queue-head{padding:14px 16px 10px;border-bottom:1px solid var(--hairline)}.cd-queue-head h2{font:600 17px Instrument Sans,sans-serif;margin:0}.cd-queue ol{list-style:none;margin:0;padding:0;overflow-y:auto}.cd-qrow{display:grid;grid-template-columns:8px 1fr auto;gap:10px;align-items:center;padding:10px 16px;cursor:pointer;background:none;border:0;border-bottom:1px solid var(--hairline);width:100%;text-align:left}.cd-qrow:hover{background:var(--muted)}.cd-qrow[aria-current=true]{background:var(--paper);box-shadow:inset 3px 0 0 var(--ink)}.cd-qrow .co{font-weight:500;font-size:14px;line-height:1.3}.cd-qrow .pe{font-size:12px;color:var(--mutedfg)}.cd-qrow .tm{font:500 11px ui-monospace,monospace;color:var(--mutedfg);text-align:right}.cd-qfoot{padding:10px 16px;font-size:12px;color:var(--mutedfg);border-top:1px solid var(--hairline);gap:2px}.cd-contact,.cd-qfoot{display:flex;flex-direction:column}.cd-contact{gap:16px;min-width:0}.cd-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.cd-head h1{font:600 30px/1.1 Instrument Sans,sans-serif;letter-spacing:-.02em;margin:0}.cd-head .who{font-size:16px;margin-top:6px}.cd-head .facts{display:flex;flex-wrap:wrap;gap:6px 14px;margin-top:8px;font-size:13px;color:var(--mutedfg)}.cd-head .facts a{color:var(--navy)}.cd-phone{font:600 20px Instrument Sans,sans-serif;letter-spacing:-.01em;white-space:nowrap;text-align:right}.cd-phone small{display:block;font:400 12px Instrument Sans,sans-serif;color:var(--mutedfg);letter-spacing:0}.cd-brief{display:grid;grid-template-columns:1fr 1fr;gap:0}.cd-brief>div{padding:14px 18px;border-top:1px solid var(--hairline)}.cd-brief>div:nth-child(odd){border-right:1px solid var(--hairline)}.cd-brief>div:nth-child(-n+2){border-top:0}.cd-brief .wide{grid-column:1/-1;border-right:0!important}.cd-brief p{margin:0}.cd-say{font:400 17px/1.5 Newsreader,Georgia,serif}.cd-qs{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:6px}.cd-qs li{font:400 16px/1.45 Newsreader,Georgia,serif}.cd-src{font-size:12px;display:flex;flex-wrap:wrap;gap:4px 10px}.cd-src,.cd-src a{color:var(--mutedfg)}.cd-hist{list-style:none;margin:0;padding:0}.cd-hist li{padding:10px 18px;border-top:1px solid var(--hairline);font-size:14px;display:grid;grid-template-columns:92px 1fr;gap:12px}.cd-hist li:first-child{border-top:0}.cd-hist .when{font:500 11px/1.9 ui-monospace,monospace;color:var(--mutedfg)}.cd-hist .sum{color:var(--mutedfg);font-size:13px;margin-top:2px}.cd-call{position:sticky;top:76px;gap:12px}.cd-call,.cd-state{display:flex;flex-direction:column}.cd-state{padding:18px;gap:14px}.cd-state .big{font:600 26px/1.15 Instrument Sans,sans-serif;letter-spacing:-.015em}.cd-state .timer{font:500 15px ui-monospace,monospace;color:var(--mutedfg)}.cd-state[data-s=live]{background:var(--navy);border-color:var(--navy);color:var(--paper)}.cd-state[data-s=live] .cd-lbl,.cd-state[data-s=live] .cd-muted,.cd-state[data-s=live] .timer{color:#c6d3e6}.cd-state[data-s=live] .cd-btn{background:transparent;border-color:#6c7c99;color:var(--paper)}.cd-state[data-s=live] .cd-btn:hover:not(:disabled){background:#3b4c6b}.cd-state[data-s=live] .cd-btn.danger{background:var(--brick);border-color:var(--brick)}.cd-state[data-s=ringing] .big:after{content:"";display:inline-block;width:10px;height:10px;margin-left:10px;border-radius:99px;background:var(--mustard);animation:cd-pulse 1s ease-in-out infinite;vertical-align:middle}@keyframes cd-pulse{50%{opacity:.2}}.cd-outcomes{display:grid;grid-template-columns:1fr 1fr;gap:6px}.cd-out{display:flex;align-items:center;justify-content:space-between;gap:8px;height:40px;padding:0 12px;border-radius:8px;border:1px solid var(--hairline);background:var(--paper);cursor:pointer;font-size:14px;text-align:left}.cd-out:hover{border-color:var(--ink)}.cd-out[aria-pressed=true]{background:var(--ink);border-color:var(--ink);color:var(--paper)}.cd-out.good[aria-pressed=true]{background:var(--sage);border-color:var(--sage)}.cd-out.stop{color:var(--brick)}.cd-out.stop[aria-pressed=true]{background:var(--brick);border-color:var(--brick);color:var(--paper)}.cd-field{display:flex;flex-direction:column;gap:4px}.cd-field input,.cd-field select,.cd-field textarea{border:1px solid var(--hairline);background:var(--paper);border-radius:8px;padding:9px 11px;font-size:14px;width:100%}.cd-field textarea{resize:vertical;min-height:64px}.cd-count{font:600 44px/1 Instrument Sans,sans-serif;letter-spacing:-.03em}.cd-kpis{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:12px}.cd-kpi{padding:18px;display:flex;flex-direction:column;gap:6px}.cd-kpi .n{font:600 40px/1 Instrument Sans,sans-serif;letter-spacing:-.03em}.cd-kpi .n small{font:500 16px Instrument Sans,sans-serif;color:var(--mutedfg);letter-spacing:0}.cd-kpi .bar{height:10px;border-radius:99px;background:var(--muted);overflow:hidden;margin-top:6px}.cd-kpi .bar i{display:block;height:100%;background:var(--navy)}.cd-two{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:16px;margin-top:16px;align-items:start}.cd-table{width:100%;border-collapse:collapse;font-size:14px}.cd-table th{text-align:left;font:500 11px ui-monospace,monospace;letter-spacing:.08em;text-transform:uppercase;color:var(--mutedfg)}.cd-table td,.cd-table th{padding:10px 14px;border-bottom:1px solid var(--hairline)}.cd-table td{vertical-align:top}.cd-table tr:last-child td{border-bottom:0}.cd-table .num{text-align:right;font-variant-numeric:tabular-nums}.cd-note{white-space:pre-wrap;font-size:15px;line-height:1.6}.cd-chart{display:flex;align-items:flex-end;gap:6px;height:140px;padding:0 4px}.cd-chart .col{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;height:100%;justify-content:flex-end}.cd-chart .stack{width:100%;max-width:34px;display:flex;flex-direction:column-reverse;border-radius:4px 4px 0 0;overflow:hidden}.cd-chart .d{background:var(--navy)}.cd-chart .c{background:var(--mustard)}.cd-chart .lab{font:500 10px ui-monospace,monospace;color:var(--mutedfg)}.cd-chart .val{font:500 11px ui-monospace,monospace}.cd-legend{display:flex;gap:14px;font-size:12px;color:var(--mutedfg)}.cd-legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:6px;vertical-align:-1px}.cd-transcript{white-space:pre-wrap;font:400 13px/1.6 ui-monospace,SFMono-Regular,monospace;max-height:360px;overflow:auto;background:var(--paper);border:1px solid var(--hairline);border-radius:8px;padding:12px}.cd-setup{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}.cd-toggle{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--hairline)}.cd-toggle:first-of-type{border-top:0}.cd-empty{padding:48px 24px;text-align:center;display:flex;flex-direction:column;gap:10px;align-items:center}.cd-empty h2{font:600 24px/1.2 Instrument Sans,sans-serif;margin:0}.cd-empty p{color:var(--mutedfg);max-width:52ch;margin:0}@media (max-width:1180px){.cd-desk{grid-template-columns:260px minmax(0,1fr)}.cd-call{grid-column:2;position:static;order:-1}}@media (max-width:760px){.cd-top-in{gap:12px;height:auto;min-height:56px;flex-wrap:wrap;padding:8px 16px}.cd-brand span{display:none}.cd-tally{order:3;width:100%;margin-left:0;justify-content:space-between}.cd-meter{flex:1}.cd-who{display:none}.cd-banner,.cd-main{padding-left:16px;padding-right:16px}.cd-desk{grid-template-columns:1fr}.cd-call{grid-column:auto;order:-1}.cd-queue{position:static;max-height:none;order:2}.cd-head{flex-direction:column}.cd-head h1{font-size:24px}.cd-phone{text-align:left}.cd-brief{grid-template-columns:1fr}.cd-brief>div{border-right:0!important;border-top:1px solid var(--hairline)!important}.cd-brief>div:first-child{border-top:0!important}.cd-kpis{grid-template-columns:1fr 1fr}.cd-kpis>:first-child{grid-column:1/-1}.cd-setup,.cd-two{grid-template-columns:1fr}.cd-table td:nth-child(n+4),.cd-table th:nth-child(n+4){display:none}.cd-hist li{grid-template-columns:1fr;gap:2px}}